Meet our management team

The Team Behind CCT Venues

Lots of people play a vital role supporting our clients as part of our venues teams. Here you can meet our managers.

Caroline Bull

Caroline Bull

Chief Executive Officer

Caroline has over 25 year’s experience working in the non-residential London venue sector, designing, opening and managing many diverse venues.

Caroline opened CCT Venues in 2005 after setting up and running etc venues for many years. Today she’s a leading light in the London venues’ sector with over 25 years’ experience to her name.

As Chief Executive, she oversees all aspects of the business and is often asked by other organisations to advise on the development of training, conference and meeting room venues in London.

Caroline is passionate about developing great venues to meet London’s ever-changing needs, as well as ensuring that CCT Venue’s clients enjoy the very best customer service.

Building and maintaining close relationships with clients, creating a strong team culture in the business, and constantly looking for ways to improve are all part of her brief.


Tomas Laco

Tomas Laco

General Manager - CCT Venues Plus
Bank Street, Canary Wharf

Tomas began his hospitality career in 2003, when he joined Victoria Park Plaza hotel in London (part of the Park Plaza hotel group).

He joined CCT Venues in 2014 and is now General Manager at our prestigious Bank Street training and conference venue in Canary Wharf. His role involves running both our Canary Wharf venues (the other is in South Quay) which means managing a team of 25.

Tomas is a total Customer Service King. He’s passionate about ensuring clients receive flawless customer service from initial enquiry to the end of their event.

Tomas says “for me, venues should be more than a place with great food and facilities – great customer service is about all our clients getting the personal touch”.

 

Jamian Lewis

Jamian Lewis

Executive Head Chef

Jamian has over 20 years’ experience in the professional cooking industry. In this time he’s been a bit of a star and appeared on lots of TV programmes.

Jamian became our Executive Head Chef in 2008 and in 2011 was the first and only British chef to win the International Association of Conference Centres, Copper Skillet Award. It was for amazing cooking, in case you’re wondering.

As Executive Head Chef, Jamian is responsible for overseeing everything to do with food across all our Central London, City and Canary Wharf training and meeting venues.

Jamian says “having the best food in the events and meetings sector is partly about having the best ingredients – we love using fresh, seasonal and locally sourced produce and can track most of our produce from farm to fork”.

 

mabel chung

Mabel Chung

Head of Marketing

Mabel began her career in Marketing at the telecommunications company Maintel in 2000.

She’s been our Head of Marketing since 2006 and is responsible for managing all marketing activity, client communication, and promotional campaigns.

Mabel’s passionate about developing the CCT Venues’ being recognised as one of the best providers of conference, training and meeting space in London.

Mabel says that building the brand isn’t just about nifty marketing ideas, “it’s about making sure we’re communicating a way that’s completely consistent with our business values and beliefs”.

 

James Russ

James Russ

Operations Director

James began his career in the venue industry as a Food & Beverage Manager at a well-known residential conference centre.

He’s been our Operations Director since 2008 and is responsible for ensuring that all processes and operations within the business work efficiently and that we have a great working environment for our staff and clients.

James is passionate about our reputation for the best customer service among London conference, training and meeting venues.

James says “everyone talks about exceeding expectations these days, but for me that means developing really strong relationships with customers,and being flexible to meet their specific needs”.

 


Rakesha Daswell

Rakesha Daswell

General Manager - CCT Venues-City

Rakesha began her career within the corporate hospitality sector in 2004 when she joined etc.venues as an Event Coordinator - although she did also fancy the high life and considered being a flight attendant. Lucky for us she picked the events world.

Rakesha joined CCT Venues in 2011 and is now General Manager of our City of London training venues in Barbican, Smithfield and Farringdon.

She’s passionate about developing our newest venue in Farringdon, which is popular with clients wanting to book meeting rooms in Central London.

What makes a great General Manager? Rakesha says “it’s all about embracing new ideas while focusing on exceeding client expectations”.

aurelia dsouza

Aurelia D'Souza

Head of Sales

Aurelia began her career in the Sales and Hospitality sector at Hyatt Regency in Mumbai and has been our Head of Sales since.

Aurelia works alongside the CEO and General Managers to achieve our sales goals and develop our Group Sales and Marketing Plan. She puts her considerable experience and expertise into growing our business across London and developing our brand.

Aurelia says “being a good Head of Sales is about being an inspiring team leader – it’s not just about growing the business, it’s about investing time and energy in the team”.

 

From @CCTVenues

CCT Venues

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