Covid-19 Updates

Coronavirus Notice

on Thursday, 05 March 2020. Posted in Covid-19 Updates

It’s business as usual here at CCT Venues, but with the following precautions in place... 

Coronavirus Notice

What is Coronavirus?

The coronavirus is a virus causing severe lung disease that started in China and has spread to 27 other countries, including the U.K.

Three main symptoms have been reported by China and the World Health Organisation (WHO) to date as: fever, cough or chest tightness and shortness of breath.


At this stage, cases of infection and death rates are very low in the UK and deaths are linked to individuals suffering from underlying health issues, however it is widely expected that this situation will worsen.

Employees at CCT Venues

CCT Venues takes the health and safety of its clients, staff and partners very seriously and in addition to the business's existing, thorough health and safety and hygiene practices, we are following updated advice from the UK Government and Public Health England. 

If staff develop symptoms of a cough or fever or shortness of breath, they are required to immediately stay indoors and avoid contact with other people and to call and take advice from NHS 111. Any employees with cold like symptoms are also advised to call 111, check that they are not likely to be suffering from Coronavirus, but still to stay away from venues until they are symptom free.

People who have returned from Hubei Province, including Wuhan, Iran, Daegu or Cheongdo in the Republic of Korea, and any area within Italy under containment measures in the last 14 days are also required to not attend work. They are asked to call NHS 111 for advice and self-isolate. This requirement also applies to agency staff.


Please be advised that all venues are operating as normal and no staff members are known to be suffering from the virus.

If a client or employee or any other person present at a venue becomes ill on site, they will be moved to a designated isolation area while medical authorities are contacted and measures put in place for their safe removal from the venue. Clients on site will be kept up to date with developments and their safety will be our top priority. Certificated, deep clean experts are on standby for specialist sanitising of all areas should this be required.

Should our clients wish to take any additional precautions, then they should take whatever action they see fit. We are currently in consultation with the MIA regarding industry proposed adaption to usual terms and conditions, allowing partial cancellation credits to rebooked events in 2020. Currently, as a new concession, if our clients wish to cancel their events due to Coronavirus and an event of the same value is reorganised within three calendar months and can be accommodated at any CCT Venue, we will waiver 90% of the normal cancellation charges. Please speak to your Account Manager or a member of the sales team for further information.

Clients are responsible for their own arrangements if cancelling or reorganising an event and we cannot accept any liability or offer advice if clients wish to take precautionary measures or not.


Clients should be advised that since early February, we have been taking the following precautions:

  • Public Areas & Conference Rooms: Sanitising stations with dispensers are available in reception, public areas and conference rooms. Clients are encouraged to use sanitisers when they enter our venues.
  • “Catch it, Bin it, Kill it”: Posters have been put up all around the venues, including in all lavatories, public and back of house areas. These posters emphasise the importance of individuals washing their hands regularly.
  • Cleaning Schedule: We already have robust cleaning schedules in place, however extra due diligence has been put in place to regularly clean high volume touch points, such as door handles, push plates, stair rails, lift call buttons and chair arms.
  • Potentially infected individuals are advised to immediately self-isolate themselves and call NHS 111.


Everyone is encouraged to:

  • Everyone is encouraged to wash their hands immediately upon arrival and regularly throughout the day.
  • Use the hand sanitisers throughout the day.
  • Keep hands away from faces, particularly eyes and nose.
  • Wash hands thoroughly and regularly, this is the best defence. Ideally, this should be done at least every two hours.

Routes of Transmission

  • Direct contact to face (eyes and nose) from droplets spraying from an infected person onto another person.
  • Contamination via droplets from sneezing and coughing landing on surfaces and then transferring via hands on to eyes and nose.
  • Contamination to hands from sneezing or coughing and then transfer to others (handshakes) or on to hand contact surfaces to be picked up by others by their hands and transferred to their eyes or nose.
  • Travelling.

 CCT Venues have set up a Resilience Team who are meeting regularly and we will update this advice accordingly while the crisis continues. We are following the guidelines issued by Public Health England which can be found here.